FAQs

Questions and Answers

What do I need to do to enroll in online courses?
  • Review online course offerings in the Course Search.
  • Register online

Degree-Seeking Students

If you are a degree-seeking student, you may register for online courses via Student Self-Service

Nondegree Students

Nondegree students must register using Online Nondegree Enrollment Form.

Self-Paced Students

Degree-seeking and nondegree students may enroll in online self-paced courses using CITL's Online Enrollment Form

What hardware and software do I need for my course?

Degree-Seeking Students Online Nondegree Students On-Demand 

Our online courses use IL Canvas, Learn@Illinois, and/or Zoom. In addition to the requirements below, as you read through the course descriptions, please take note of any other additional technical requirements for a your course.

Canvas Requirements
Moodle Browser Requirements
Zoom System Requirements

Need help with your NetID and password, your university email, campus Wi-Fi, and more? Please consult the Technology Resource Guide.

Where do I get the textbooks?

Degree-Seeking Students Online Nondegree Students On-Demand 

When you receive the list of required textbooks in the course syllabus, you may order the required textbooks from the Illini Union Bookstore on the Urbana-Champaign campus by ordering from the Illini Union Bookstore’s website or by calling the bookstore at 217-333-2050. If you visit the bookstore, the books can be found in the Textbook Information Center downstairs. The cost and postage for all textbooks must be prepaid. You can charge them using VISA, Discover, or MasterCard. If you are ordering books elsewhere, be sure to ask for the correct edition and year of publication.

What do I do if I enroll in the wrong course section?

Degree-Seeking Students

Degree-seeking students may drop or add online semester-based courses through Student Self-Service just as you would for face-to-face classes. If you are unable to drop or add your course via the Student Self-Service website, immediately contact your College office.

Nondegree Students

If you are a nondegree student, you must complete the Change of Status Form. For assistance email us.

Self-Paced

If you are a Self-Paced Student email us.

What should I do if I've forgotten my Network ID or password or my password doesn't work?

Degree-Seeking Students Online Nondegree Students On-Demand

Follow the instructions provided on the Password Management web page. For further assistance contact Technology Services at Illinois, formally known as CITES by phone 217-244-7000 or email: consult@illinois.edu.

When will I receive information about the course after I am enrolled?

Degree-Seeking Students Online Nondegree Students On-Demand 

Go to Steps for Success

How much does it cost to take an online class at the University of Illinois?

Degree-Seeking Students Online Nondegree Students On-Demand 

Cost     
Who should I contact if I have forget my login and password for the CITL Online Enrollment Form?

Degree-Seeking Students Online Nondegree Students On-Demand 

Go to How to Claim Your NetID & Passwords.

What do I do if I need to proctor an exam for my online class?

Degree-Seeking Students Online Nondegree Students On-Demand 

Go to Exams and Proctors.