⚠️ Canvas Outage Update: Canvas is currently offline due to a nationwide cybersecurity incident impacting higher education institutions. All final exams and assignments scheduled for May 8–10, 2026, have been postponed. Please monitor the university’s Canvas Incident page and status updates for the latest information.
Technology Requirements Check
- You will need to make sure your personal computer meets the necessary technology requirements by reviewing your software and hardware standards.
- View the Video Help page for Video Playback Support
Technical Support
- Canvas
- Zoom Support
- System Requirements for PC, Mac, and Linux
- Online submissions via submit a request
- Chat live with Zoom support team by logging in to your account at illinois.zoom.us and select “Help” in the lower right hand corner
- Visit Zoom Video Communications Technical Support page for more support contact details
- Email the Tech Services Help Desk at consult@illinois.edu for issues with your Illinois Zoom account and LMS integration
- Learn@Illinois Moodle Service Support
- Collaborate Support
- Visit Behind the Blackboard for 24/7 support
- Live chat
- Toll Free Number North America: (877) 382-2293
- Video Playback Support
- Confluence Wiki Support
Technology Services
- Help Desk can help you with the following issues:
- Login and access problems
- Questions about computer or application features
- General troubleshooting
- Help Desk-supported software assistance
- Support
- Contact Technology Services at Illinois (formerly known as CITES) by phone at (217) 244-7000 or email at consult@illinois.edu.
Accessing Technology
- The technology used to access these resources and platforms is available on campus at the Illini Union Tech Zone with discounted student prices. Available for purchase are:
- Laptops & Desktops
- iPads & Tablets
- Earbuds, Headphones, and Speakers
- Accessories, peripherals, and specially-priced gift packages
- On-site service for Apple computers