Illinois Compass 2g: FAQs

Feedback and Grades 

I don’t know how to check feedback from my instructor on an assessment for which I just received a grade.

Answer: All grades and instructor feedback are available in the My Grades option from the course menu (found under Tools in the left-column navigation). Click on any score to view any feedback your instructor has left for you. You may also review this video tutorial on viewing grades and instructor feedback.

Navigation

I cannot view discussion postings, quiz windows and download links.

Answer: If you cannot view discussion postings, quiz windows, or download links while you are in your learning management system, you may need to disable pop-up blocking for your browser. You can check for pop-up blocking as follows:

  • Run the Illinois Compass 2g browser check.
  • Use the Display a Pop-up button in the Pop-ups test section to test pop-up settings.

Contact

If you need assistance disabling pop-up blocking for your browser, contact Technology Services at Illinois (formerly known as CITES) by phone at 217-244-7000 or email: consult@illinois.edu.

Taking a Test

I don’t know how to take my test?

Answer: View the How to take a Test Tutorial”.

Submitting Assignments

How do I submit my assignments?

Answer: View the “Submitting Assignments Tutorial".

Discussion Board

How do I access and understand how to navigate the discussion board, posts or threaded discussion?

Answer: View the "Discussion Board Tutorial".

Helpful Links

Browser Check

Tutorials

Viewing Grades and Instructor Feedback

How to take a Test

Submitting Assignments

Discussion Board  

Contact

For assistance or help with navigating your course, feel free to contact your instructor or Technology Services at Illinois (formerly known as CITES) by phone at 217-244-7000 or email: consult@illinois.edu